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Schedule Service Online at Volkswagen of Naples

Online service scheduling is one of our many no-cost conveniences that create a better customer experience. The online service scheduler allows customers to schedule services around the clock with the same investment of time as making a phone call. Many customers schedule service appointments online and download matching monthly maintenance specials at the same time. We welcome you to schedule your next service appointment online today to be completed by our certified technicians with genuine OEM parts.

Using the Online Service Scheduler

1.) Sign In

Accessing the system for the first time? If so, you can sign in using your existing Google account’s credentials or click the make–year–model tab under “I’m a new customer”. Customers that have used the online service scheduler before can sign in with the previously provided phone number or email.

2.) Tell Us About Your Vehicle

Select your vehicle’s pertinent information, including the year, model, transmission, drive type, trim, engine type, and engine size. We also recommend entering a mileage approximation to get factory maintenance services matching your vehicle’s miles detailed in the next step.

3.) Services

Tell us what services to complete during the appointment. You will see recommended maintenance packages matching your Volkswagen’s miles at the top, individual services listed in the middle, and a recall search below. Enter a description of what you need in the open comments box if you don’t see the service listed.

4.) Transportation

Scheduling a more involved service and need transportation? If so, be sure to arrange for a courtesy shuttle ride or a loaner car. Customers waiting for service at the dealership enjoy a comfortable lounge area and shopping/dining nearby.

5.) Appointment

Choose the ideal day and time from the available service appointments calendar. Customers can also select a preferred advisor if interested.

6.) Review & Book

Provide contact information if needed, select update notification preferences, request a return phone call, enter any additional comments, review all of the details for accuracy, and book the service.

 

No Appointments Necessary at the Volkswagen Service Xpress Lane

Volkswagen owners in Naples, Pelican Bay, Lely, Golden Gate, and Vineyards, FL can visit the Service Xpress lane for routine maintenance without appointments. Volkswagen Service Xpress is an excellent convenience when you need an oil change, tire rotation, cabin/engine air filter replacement, exterior light bulb replacement, battery diagnostic check and replacement, and more.

 
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